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The Financial Conduct Authority (FCA) issued new rules governing the sale of GAP insurance in September 2015 which were meant to result in better customer outcomes from more informed purchasing decisions and improved competition between add-on and standalone distribution channels. The rules include: Providing …

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Car retailers’ relationships with customers have been improved following changes to the way GAP insurance can be sold. The changes, which came into effect in September 2015, included the provision of prescribed information and a deferral period between the supply of that information and the close of the sale. …

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One week until AM Live – Wednesday, 16th November – when Car Care Plan will tell an audience of 500+ automotive industry delegates how regulation changes one year ago lead to a surprising boost in GAP sales. After the changes in September 2015, consumers are now focused on quality over price, Allan Lewis, …