shadow

The convenience of internet shopping, as well as the ease of finding the best deal, is seeing consumers increasingly spend online – even when buying an extended vehicle warranty. Dealerships must protect their businesses with a proactive approach to sales and by embracing the digital revolution. Making extended …

shadow

Car retailers are so much more than the stock on their forecourts. The vehicles you sell might be the primary reason consumers visit you but there are many opportunities for you to improve their experience, protect their investment and ensure they return in future. After all, there’s much more to customer …

shadow

An effective and fair incentive scheme for staff at your car retailer has many benefits. Incentives are, at their core, a system for rewarding staff for a sale – whether that’s a vehicle or an aftercare product, such as GAP insurance. It’s important, however, that incentives take into account …

shadow

Paul Newton, Chief Executive Officer of Car Care Plan, writes: Sales processes are much more transparent than they were even a few years ago and there are  wide ranges of products and services available to smooth the ownership experience into the longer-term. What better way to ensure confidence than helping to …

shadow

Smartphones became the UK’s most popular way to go online last year, according to communications regulator Ofcom. They’re now owned by more than two-thirds of adults, up from 39% in 2012 and a third of internet access is done by phone. Tablets such as iPads account for almost 20% of web browsing , …

shadow

Paul Newton, Chief Executive Officer of Car Care Plan, writes: A steady and improving car market has positive implications for the entire industry – it provides continuity and certainty for the UK’s manufacturing base, for the support and supply industries and for providers of associated products and …

shadow

Tim Heavisides, Chief Executive Officer of Car Care Plan, writes: New and used car sales are back above pre-recession levels – reported in our recent blog – and dealers with a diversified business and processes to turn enquiries into leads are coming out on top. If we’ve learned anything in the …

shadow

Winter is here and the festive holiday is approaching. Temperatures are dropping and that could spell trouble for vehicles – so give your customers the gift of advice this winter. With rescue calls almost doubling during the colder months, breakdown cover could become essential. No driver wants their car to …

shadow

New car registrations in the UK have hit an all-time high. Growth in new car sales continues as consumers feel the effects of economic recovery. Registrations for 2015 have already topped the 2 million mark, the first time this has been achieved as early as September since 2004. In total, the number of cars …

shadow

Television, newspapers, websites and mail – Defaqto ratings are popping up everywhere. But what are they exactly and how can they benefit your dealership? Defaqto is an independent and trusted researcher of financial products. They provide consumers with the information they need to make good purchasing …