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Thousands of pounds in aftersales revenue is being missed by franchised dealerships, according to data from autoVHC, the automotive aftersales solutions provider. Failure to complete vehicle health checks has resulted in dealers losing £11,295 each in potential additional income this summer. The average UK dealer …

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Car buying is changing as the new generation of young adults – millennials – steer away from making big purchases outright and choose instead to rent, lease or use finance options. Consumers now spread out paying for a vast array of possessions over months and years – from mobile phones to furniture, …

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Domestic car sales down. Exports up. Is Brexit to blame? The new car market has continued its decline with the fifth consecutive monthly fall in registrations. While August saw a 6.4% decline in sales compared with last year, in stark contrast British car manufacturing gained a boost, with a 7.8% rise in the …

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Demand for alternatively fueled vehicles (AFVs) continues to surge, with sales rising almost 60% in August and over 32% for the year to date. AFVs are slowly growing their market share, rising from 3.2% in 2016 to 4.4% in 2017 – with August claiming 5.2% of total new car registrations. This on the back of diesel …

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Government proposals to tackle dirty air have been welcomed by the Society of Motor Manufacturers and Traders (SMMT). The plans aim to improve traffic flow and congestion as well as increase uptake in electric and hybrid vehicles. One of the proposals in the clean air strategy documents has been termed the …

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New car sales plunged 20% in April as consumers tried to avoid a rise in Vehicle Excise Duty (VED). Despite the drop in sales compared with April 2016, overall new car registrations are up 1.1% for the first four months of the year, to a record 972,092. The dramatic fall in sales is believed to be due to consumers …

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Boosting customer retention for car retailers is Car Care Plan’s focus in “Vision for the Future” – a programme from the Institute of the Motor Industry (IMI) and ITN Productions. The programme explores why the British motor industry remains a global leader, with Car Care Plan explaining how to improve the …

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The number of new cars sold in the UK has hit an all time high, according to the Society of Motor Manufacturers and Traders (SMMT). It is the fifth year in a row annual registrations have climbed – rising to almost 2.7 million in 2016. Ten out of the last 12 months have experienced higher sales than previous …

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Motor Codes has relaunched as The Motor Ombudsman, an impartial, government-backed consumer watchdog for the automotive industry. It is the first ombudsman of its kind, offering free mediation services and regulating the UK’s motor industry through its Chartered Trading Standards Institute approved Codes of …

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Two recent surveys have produced significantly different results about how much consumers trust car retailers. The Auto Trader Market Report for September looked at 13 UK industries and asked consumers to rate their levels of trust for each. The report highlighted less than 1 in 10 consumers trust used car …