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Agreeing a price and handing over the keys is not the entirety of car sales – far from it, in fact. Add-on products can provide your customers with peace of mind, not to mention improve their relationship with your dealership and boost your profits at the same time. Financial add-on products can include …

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Customer trust and confidence in financial services has been shaken over the last few years. Therefore, every effort must be made to reassure and reaffirm them when it comes to buying financial products that benefit and protect their interests. Governing bodies such as the Financial Conduct Authority (FCA) are in …

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In 2013 the Financial Service Authority (FSA) was succeeded by the Financial Conduct Authority (FCA), its aim being to protect consumers and maintain a healthy and competitive market within the financial services industry. The FCA regulates companies and advisors selling financial products to ensure all those …

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Benefits of selling GAP insurance correctly GAP insurance is a great product for the customer, but it is often not taken up because the customer might have been put off by the hard sell. Drawing graphs and giving the customer lots of information about all the add-on products you have on offer all at the same time …