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Demand for alternatively fueled vehicles (AFVs) continues to surge, with sales rising almost 60% in August and over 32% for the year to date. AFVs are slowly growing their market share, rising from 3.2% in 2016 to 4.4% in 2017 – with August claiming 5.2% of total new car registrations. This on the back of diesel …

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This week, we have a special Q&A with Gavin Tinch, Car Care Plan’s Head of Risk and Compliance, who talks about the General Data Protection Regulation (GDPR), which comes into force on 25th May 2018.   Gavin is responsible for ensuring Car Care Plan’s operations maintain compliance with all applicable …

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Over the past few weeks, we’ve been exploring the General Data Protection Regulation (GDPR) being brought into force in the European Union (EU), its key changes and its effect on the automotive industry. The new data protection laws take effect from 25th May 2018 and all businesses that store and process …

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In our last blog, we began looking at the key changes being introduced by the new data protection laws coming into force in the European Union (EU) from 25th May 2018. We explained how the automotive industry uses customer data at present and one of the areas of change requiring the industry’s immediate …

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Our first blog on the new data protection laws coming into force in the European Union (EU) from 25th May 2018 provided a brief overview of the changes and whether they apply to your business. You can read our introduction to the General Data Protection Regulation (GDPR) here. This week, we’ll take a closer look …

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The automotive industry must start planning and preparing for the General Data Protection Regulation (GDPR), which comes into force on 25th May 2018. The GDPR will affect all retailers and manufacturers who collect, store and process customer data – e.g. for promoting deals, sending MOT or service reminders or …

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Government proposals to tackle dirty air have been welcomed by the Society of Motor Manufacturers and Traders (SMMT). The plans aim to improve traffic flow and congestion as well as increase uptake in electric and hybrid vehicles. One of the proposals in the clean air strategy documents has been termed the …

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Consumers have placed warranty and MOT with a service at the top of their wish lists when buying a used car. The two key features were chosen by 82% in a survey by RAC Dealer Network, when almost 2,000 motorists were questioned about their buying preferences. The survey demonstrates the necessity for car retailers …

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New car sales plunged 20% in April as consumers tried to avoid a rise in Vehicle Excise Duty (VED). Despite the drop in sales compared with April 2016, overall new car registrations are up 1.1% for the first four months of the year, to a record 972,092. The dramatic fall in sales is believed to be due to consumers …

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The finalists for the Motor Trader Industry Awards 2017 have been announced. Car Care Plan is sponsoring the Customer Care Award, which recognises franchised and independent vehicle retailers for their efforts to promote customer care, leading to business profits and success. The eight finalists are: Bowker Motor …