Articles

Industry reaction to Government’s Road to Zero Strategy

The automotive industry has given a mixed reaction to the Government’s recently launched Road to Zero Strategy – which it says aims to “lead the …


New car registrations fall but used car prices continue to rise

Collapsing diesel sales have dragged new car registrations deeper into the red, according to the latest data from the Society of Motor Manufacturers and …


The ICO’s GDPR self-assessment toolkit – are you compliant?

The General Data Protection Regulation (GDPR) has been enforceable since May 2018 but many businesses may still be getting to grips with the most efficient …


World’s largest automotive markets customer service survey

Customer service in the automotive industry has not kept pace with customers’ changing expectations, according to a study from Capgemini, a professional …


IDD interview with Car Care Plan’s Head of Compliance – Part Three

This is the third instalment of our Insurance Distribution Directive (IDD) Q&A with Car Care Plan’s Head of Compliance, Gavin Tinch. In part one, he …


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